The Prime Voice System for advanced voicemail is the latest development from GAMA Operations. It deals with the organization's complete needs and incorporates:
- Advanced call routing.
- Voice mails.
- Unified messaging (UM)
- .Fax server – for outgoing and incoming faxes
- Ability to integrate IVR-type modules that can expand voice mail capabilities into a highly resourceful system and provide a complete answer to an organization's needs.
Example of system connecting to client website includes:
- GAMA Prime Voice system, Main VOIP PBX, Main server & Mail server, Workstations, Personal or department SIP phone extension, Personal / department or organization's fax, External phone / SIP phone and fax.
The system is connected to the PBX as well as to the organization's LAN
Messages received in personal mailboxes are sent from any desired email. Faxes are sent from every workstation that is connected to the organization's network.
The message is created directly on a word processor or on any other software by sending the document to a printer defined as a Prime Voice Fax. The system sends a status report by email to show if the fax has been sent or not sent, thereby saving resources.
Note : The system is simple to install and operate. It connects to the organization's network without interfering with functionality.
- Auto Attendant - It's easy to set up a call navigation system within an organization. Using Prime Voice, managers will 'drag & drop' cells according to a clear flowchart to create an Auto Attendant voice menu sequence that covers all navigation possibilities. It deals with work hours, change of language interface, building ATT IVR applications and more.
- MBX By Phone - Users can listen to voice messages and configure the mailbox by calling the system from internal or external telephones. When a message is received, the system Indicates this or dials to an designated phone number to inform about new incoming messages.
Note : The system supports 6 languages: Hebrew, English, French, German, Russian and Arabic
- Unified Messaging - The system enables many end users, operating though different interfaces, to access a wide variety of messages.Prime Voice acts as an agent between the voicemail/ fax server and organization's mail server – reviewing the messages on the servers and presenting them on the client software. The system supports work with a number of Exchange servers.
- Fax - The system can receive and send faxes from every workstation in the organization. With the fax module, faxes are sent to internal and external phones and personal postboxes. Faxes can be sent for printing at any fax machine. From a remote site, the user can enter a fax number and have the stored fax sent there.
