The hotel system has been specially developed by Gama Operations in cooperation with Tadiran.
This system works with the CAP system (Coral PBX) or Silver Byte. The voicemail system is built with a TCP/IP interface to integrate with CAP or Silver Byte systems in hotels.
Opening mailboxes and system management is undertaken by the CAP system or by receiving data from the Silver Byte system. No external intervention is required to set up and manage the mailboxes.
The system has all normal hotel management functionality and includes full options of the voicemail system.
Our hotel system currently serves the Isrotel chain of hotels in Israel.
Hotel Guest Rooms
- Receive guest identification for stored messages (message light)
- Pick up messages from every phone in the room
- Get wake-up calls via the system
- Listen to messages in the selected language (as defined)
Hotel Management
- Work with UM (Voice and Fax)
- Build intelligent call routing for different departments
- Operate the desired options existing in the voicemail system according to different levels defined in the system
- Set up extension number – for office or reception desk, for forwarding calls according to needs from the menus/extensions defined in the voicemail system
Settings
- Support for 6 languages (Hebrew, Arabic, English, French, German, and Russian)
- User language is set at the system definition stage in the guest room or by the management
- Define the outgoing message from the system or according to the extension's language setting
- Define different service levels for hotel guests and management
- Define different outgoing messages for hotel guests and management
- Be alerted through the CAP system by mail of work problems
- Leave messages for groups of guests (message distribution controlled from the reception desk)
- Define a number of extensions within a single room (for suites)
